With tick.et you can open up easily a ticket.
You can setup the bot quickly with !setup. If you want to configure it more specific do the following things:
First you must set the Role which has permission to see tickets.
You can do this with !setrole <@Role>.
After this you need to configure the Category tickets will be sent.
You can do this with !setparent <Category-Name>.
Now you just need to do !here in the channel, where you want users to open up tickets.
You can change the prefix with !setprefix <your prefix>
You can also save a transcript of a ticket, when you closed the ticket.
Have much fun with tick.et!

tick.et x TicketBot

With tick.et bot you can easily use a whole Ticket System. tick.et gets constant updates.

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