Changelog:

- Improved AI channel renaming support — the AI can now rename more channel name types (e.g. purchase-1234 is now fully supported).
- Added translations for ticket reasons “No reason provided” and “Inactivity”.
- Fixed several minor bugs within the AI system for better stability.
- Updated /ai_channel command — it now includes 2 parameters: channel and mention_required, allowing you to choose whether the AI responds to all messages or only when mentioned in specific channels.
- Fixed an issue with /ticket_panel — custom emojis now work correctly.
- Use :custom_emoji: (replace with your actual emoji name) for ticket category options.

📢 Update Log – 02.01.2026

As promised, your holiday treats are ready and waiting. You can find the calendar right now on your Server Dashboard.

✨ Here is how it works:
Make sure to check in and claim your gift every single day. We’ve packed this calendar with incredible rewards!

🏆 The Loot:
🔹 Free Subscriptions
🔹 Free Premium Tokens
🔹 Cash Prizes (if luck is on your side! 💸)

🎅 Save the Date:
Make sure you stick around until the end—we have a MASSIVE surprise planned for everyone on December 24th that you absolutely do not want to miss!

👉 Start opening your gifts here:
https://aiticketbot.com/ 


🎄 The wait is finally over! The Advent Calendar is officially LIVE! 🎁

Set a channel where the bot can respond to mentions

ai_channel

View, delete, or export AI training history

ai_memory

Set a role that can use the /ai command to train the AI

ai_role

Set whether staff names appear as anonymous in tickets

anonymous_staff

blacklist

blacklist_list

close_request

close_ticket

Connect AI Ticket Bot to another bot's ticket system

connect_bot

deactivate_ai

feedbacks

Activate a 7-day premium free trial for your server.

free_trial

View all available commands and their descriptions.

help

Learn about AI Ticket Bot's features and capabilities.

info

invite

language

Set up ticket logging webhook for this server

logs

Add an internal staff note to a ticket (invisible to user)

note

Temporarily disable inactivity check for this ticket

pause_inactivity

ping

Check premium status for the current server or a specified server

premium_status

reactivate_ai

Refresh AI memory (AI will forget user interactions but keep staff training)

refresh_ai_memory

Remove the additional user from this ticket

remove

Reset AI memory (this action is permanent and cannot be undone)

reset_ai

Re-enable inactivity check for this ticket

resume_inactivity

Setup AI Ticket Bot with automatic or manual configuration

setup

staff_activity

Manage and use pre-set response templates

template

View comprehensive lifetime ticket analytics

ticket_analytics

ticket_inactivity

ticket_panel

ticket_style

Enable or disable AI assistance for the server

toggle_ai

tokens

View the tutorial for setting up the bot.

tutorial

Remove ticket creation restriction from a user

unblacklist

view_notes

Set a custom welcome message for new tickets

welcome_message

Set staff working hours in UTC (24-hour format)

working_hours

This project has a complementary web interface that you can use to control or configure your experience

Web Interface

This project tracks any action done through its functionality to keep accountability on your staff

Audit Logs

This bot offers extra features or perks that can be unlocked through optional payments or subscriptions.

Paid Features Available

Whether the current project contains any paid features, is paid only, or is 100% free to use.

This project is free to use and contains no paywalls for core functionality.

Has Paid Features

AI Ticket Bot

It’s not just an AI, it’s your AI.
Smarter tickets, smoother support, and full control — all powered by advanced automations and AI.

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