# OrderBuddy — Order Management for Discord

**The free, all-in-one order management bot for Discord servers.** Create, track, assign, and complete orders — all through slash commands and interactive buttons. Perfect for freelancers, shops, service providers, and communities.

---

## Why OrderBuddy?

- **100% Free** — No premium tiers, no paywalls, no limits
- **Set up in under 1 minute** — Just invite, configure a staff role, and go
- **Web Dashboard** — Manage everything at [order-buddy.net](https://order-buddy.net)
- **Auto-Assignment** — Orders get assigned to online staff automatically
- **Audit Logging** — Full transparency on every order action
- **Customizable Messages** — Personalize every embed the bot sends
- **Multi-Language** — English & German supported

---

## Commands

### Orders
| Command | Description |
|---------|-------------|
| `/createorder` | Create a new order (optional: product, customer, staff) |
| `/orders` | List recent orders with filters (active, completed, cancelled) |
| `/completeorder` | Mark an order as completed |
| `/deleteorder` | Permanently delete an order |
| `/ordernote` | Add a note to an existing order |

### General
| Command | Description |
|---------|-------------|
| `/help` | Show all available commands |
| `/stats` | Server order statistics — completion rate, top staff, averages |
| `/policy` | View our privacy policy |

---

## How It Works

1. **Create** — Use `/createorder` to open a new order. A private channel is created automatically.
2. **Track** — The order embed shows status, customer, assigned staff, product, and deadline in real-time.
3. **Assign** — Staff can claim orders with a button click, or OrderBuddy auto-assigns to online staff.
4. **Complete** — Hit the Complete button or use `/completeorder`. The channel moves to your completed category.

### Order Statuses
```
Awaiting Details → In Queue → In Progress → Completed
                                           → Cancelled
```

---

## Features at a Glance

**Order Channels** — Each order gets its own private channel. Only the customer, assigned staff, and admins can see it.

**Interactive Buttons** — Claim, assign, complete, cancel, or reopen orders with one click. No commands needed.

**Staff Assignment Menu** — Select a staff member from a dropdown to assign orders manually.

**Auto-Assignment** — When a staff member comes online, the oldest queued order gets assigned to them automatically.

**Audit Log** — Every order action (created, assigned, completed, deleted) is logged to a channel of your choice.

**Custom Embeds** — Customize the order embed, welcome message, auto-assign notification, and more through the dashboard. Supports variables like `{orderId}`, `{customer}`, `{staff}`, and `{product}`.

**Order Notes** — Add internal notes to orders that show up in the order channel.

**Statistics** — See your total orders, completion rate, average completion time, and your top 3 staff members ranked by completed orders.

**Onboarding** — When OrderBuddy joins your server, it sends a quick setup guide with everything you need to get started.

---

## Quick Setup

1. [Invite OrderBuddy](https://discord.com/oauth2/authorize?client_id=1132188841986506764&permissions=8&scope=bot%20applications.commands) to your server
2. Open the [Dashboard](https://order-buddy.net/dashboard) and select your server
3. Set a **Staff Role** and **Order Category**
4. Use `/createorder` to place your first order

That's it. You're ready.

---

## Links

- **Website:** [order-buddy.net](https://order-buddy.net)
- **Dashboard:** [order-buddy.net/dashboard](https://order-buddy.net/dashboard)
- **Support Server:** [discord.gg/orderbuddy](https://discord.gg/orderbuddy)

---

*Made with care by [AyoBots](https://ayobots.de)*


OrderBuddy

OrderBuddy 🤖: The Bot that Helps You Create Orders and Professionally Manage Them

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