# TixBot — Professional Support Infrastructure for Discord

TixBot transforms your Discord server into a fully-featured support desk.

## 🎫 Ticket Management
- Button and dropdown ticket panels
- Custom ticket forms to collect info upfront
- Automatic welcome messages
- Transcripts saved and viewable at tixbot.gg

## 👥 Staff Tools
- Claim tickets and take ownership
- Internal notes visible only to staff
- Priority levels — Low, Medium, High, Urgent
- Add or remove users from tickets
- Full audit log per ticket

## ⬆️ Escalation
- Multi-tier escalation with separate categories and roles
- `/escalate` and `/deescalate` commands

## 💬 Canned & Auto Responses
- Save and reuse common replies with `/tag`
- Auto-respond to keywords in new tickets

## 📊 Analytics & SLA
- Track open, closed, and resolved tickets
- SLA performance monitoring
- Activity charts in your web dashboard

## 🌐 Web Dashboard
Configure everything from [tixbot.gg](https://tixbot.gg) — no bot commands needed for setup.

## 🚀 Free to Get Started
1. Invite TixBot
2. Visit [tixbot.gg/dashboard](https://tixbot.gg/dashboard)
3. Deploy a panel — live in minutes

**Support:** [discord.gg/tixbot](https://discord.gg/tixbot)
**Website:** [tixbot.gg](https://tixbot.gg)

TixBot

Professional Discord Ticket Management  Transform Discord into a powerful support system with TixBot: - Smart ticketing with custom forms - 

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