A comprehensive Discord bot for managing support tickets with advanced features including panels, departments, statuses, working hours, and a web dashboard.

🎯 Core Ticket System
Panel-based tickets - Multiple ticket panels per server
Department management - Organize tickets by departments with specific roles
Status tracking - Custom statuses with automated workflows
Ticket states - Automatic tracking of ticket lifecycle (Open, Closed, Deleted)
Working hours - Department-specific operating hours
Ticket limits - Global and per-department ticket limits
Automatic transcripts - Generated and uploaded to cloud storage

🛡️ Advanced Rate Limiting
Discord API compliance - Respects all Discord rate limits
Multiple limiters - Specialized limiters for different operations
Automatic retry - Exponential backoff for rate limit errors
Real-time monitoring - Queue status and health tracking
Administrative tools - Rate limit monitoring commands

🔔 Smart Reminders
Custom scheduling - Flexible reminder system
Status-based - Reminders tied to ticket statuses
Role notifications - Ping specific roles or users

SendHelp

A comprehensive Discord bot for managing support tickets with advanced features including panels, departments, statuses, and working hours.

Stemmen voor SendHelp

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