Manage Discord tickets, suggestions, and bugs with AI categorization and a full dashboard.
BetaHub captures everything your players say—and shows you what actually matters.
Trusted by indie studios and AAA games alike—managing feedback for 10M+ players across 500+ communities
Your community doesn't need new habits. BetaHub works where they already are:
Messages across multiple channels. What issues are players focused on? Which features are they asking for? What's causing the most discussion?
BetaHub surfaces the insights buried in your feedback—trending topics, recurring concerns, what's gaining traction. You get visibility into the conversations that matter without reading every thread.
One dashboard. Complete visibility.
Your team spends hours each week answering "How do I reset my password?" or "When does the event end?"
Upload your documentation, FAQ, or patch notes. BetaHub's AI answers common questions automatically—in Discord, 24/7.
It only uses your documentation. No hallucinations. If it doesn't know, it stays quiet and logs the question so you know what docs to add.
Your team focuses on real problems, not repetitive support.
Popular games generate duplicate reports constantly. The same bug gets reported dozens of times in different words.
BetaHub uses semantic AI to find potential duplicates—understanding meaning, not just matching keywords. Then it verifies them for accuracy before grouping.
All reports link to one issue, giving you complete context without the noise.
One problem. All the details. Zero clutter.
All feedback in one place. But what do you fix first?
The Heat Meter auto-prioritizes issues based on community impact—severity, report frequency, community votes, how many players are watching, and recency. Critical problems surface automatically.
Filter, search, tag. Push issues to Jira, Asana, GitHub, and many more. Everything you need to turn community feedback into action.
No more guessing what matters.
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"BetaHub" is truly a goldmine. It has everything I need as a game developer/producer. The support I received for any bugs or queries was incredibly fast. I would appreciate Genail for his work and thank him on behalf of the game developer community for providing us with such a fantastic bot. and yeah the answer is YES!! You should definitely consider using Betahub Bot for your project 😉
An absolute masterpiece. In 12 years of game development with associated Discords, this is a must. No other bot, service, or integration even comes close. The Discord Bot, which is only one of many features of BetaHub is a must. Between "listening" to chats and creating bug reports on its own using intelligent AI you can improve endlessly the more context you offer it; sentiment analysis that allo...
Amazing bot, the AI features are very powerful and useful for anyone out there looking for a way to easily collect all kinds of valuable info from their community. The team behind the bot is amazing(Genail)and I highly recommend you try it out, and if you have any issues or questions you can join the Betahub discord server if you wish to speak to the creator directly. There are many useful feature...
This is the way to go if you manage a Discord server and want to collect bug reports efficiently. And the dev support is unmatched. Highly recommended!
Hi! Thanks a lot for your review. Could you share what issues you ran into and what you tried? I’d be happy to help and improve the code based on your feedback. **Edit**: In the logs I saw you tried to use a command other than /info before the bot was fully set up. I’ve now added checks to all the other commands too. If you try again, you should see a “Create Project” button that will help you se...
