![deskcord customer support discord chat](https://deskcord.chat/logo.svg)

# Deskcord - Customer Support Through Discord

**Customer support. Built for Discord.**

You already love Discord. Make it your support desk.

---

## What is Deskcord?

Deskcord turns Discord into your customer support platform. Answer customer inquiries directly from your Discord server, keep all conversations in one place, and eliminate the need for expensive enterprise tools like Intercom, Zendesk, or Crisp.

Get customer support running in just 5 minutes—no code required, no complex setup, and zero technical headaches.

---

## How It Works

Setting up Deskcord is incredibly simple:

**Step 1: Add Widget to Your Site** (2 minutes)
Embed Deskcord on your website with a simple copy-paste. We handle the rest.

**Step 2: Customer Sends Message**
When a customer reaches out through your website widget, a new Discord thread is automatically created in your support server.

**Step 3: Answer from Discord**
Reply to customers directly from Discord—on desktop, mobile, or anywhere else. No separate login needed. Your existing Discord workflow stays the same.

**Step 4: Customer Gets Reply Instantly**
Messages appear in real-time on your website. No email delays, no missed notifications.

---

## Key Features

**Simple Widget**
- Embed in 30 seconds
- Customizable colors and branding
- Mobile-responsive design
- No code required

**Discord Threads**
- Each customer gets their own thread
- Full conversation history
- Assign team members
- Mark conversations as resolved

**Mobile-First**
- Answer from the Discord app
- Push notifications work out of the box
- No separate login needed
- Reply on the go

**Privacy-First**
- Zero messages stored on our servers
- Conversations live in YOUR Discord server
- Built on Discord's trusted infrastructure
- You own your data

**Transparent Pricing**
- No hidden fees
- No per-seat pricing explosion
- Cancel anytime
- 7-day free trial

**Lightning Fast Setup**
- Add bot to Discord (1 minute)
- Subscribe and get widget code (2 minutes)
- Paste code on your site (1 minute)
- Start answering customers (instant)

---

## Pricing

All plans include a 7-day free trial. Cancel anytime.

### Solo Plan
**$9.99/month** (monthly) or **$7.99/month** (yearly, billed $95.88/year)

Perfect for indie hackers and solo founders.

- 1 support agent (you)
- Unlimited conversations
- Full widget customization
- Mobile notifications
- 7-day free trial

### Team Plan
**$49.99/month** (monthly) or **$39.99/month** (yearly, billed $479.88/year)

Perfect for small teams. Most Popular.

- Unlimited team members
- Unlimited conversations
- Full widget customization
- Mobile notifications
- 7-day free trial

### How Much Are You Saving?

**vs. Intercom**
Intercom's cheapest plan starts at $39/seat (minimum 2 seats = $78/month). Most teams pay $500+/month. Deskcord Team starts at just $39.99.

**vs. Zendesk**
Zendesk Support starts at $55/agent/month. For a small team of 3, that's $165/month. Deskcord Team with unlimited agents is $39.99.

**vs. Crisp**
Crisp's Pro plan costs $25/workspace/month. Most teams need multiple workspaces, pushing costs to $50+/month. Deskcord is just $9.99–$39.99.

---

## Why Choose Deskcord?

**Leverage What You Already Know**
Discord is familiar. Your team is already there. No learning curve, no new tools to remember.

**Data Privacy**
Conversations never leave your Discord server. We don't store messages on our servers. You have complete control and ownership of your customer data.

**Built for Teams, Priced for Solo Developers**
The Team plan includes unlimited members for one flat price. No per-seat fees that explode as your team grows.

**Mobile-Native**
Answer support tickets from anywhere using the Discord mobile app. Push notifications keep you informed in real-time.

**Affordable Alternative**
Get enterprise-grade customer support for a fraction of the cost. 5-10x cheaper than competitors.

---

## Quick Start

1. Click "Add to Discord" to install the bot
2. Subscribe and get your widget code (7-day free trial)
3. Paste the code on your website
4. Start answering customers through Discord

That's it. No enterprise software. No complicated onboarding. Just Discord.

---

## Frequently Asked Questions

**How is Deskcord different from other support tools?**
Deskcord lives in Discord. No separate dashboard, no new login, no additional software to learn. Everything happens in the Discord app you already use daily.

**Is my customer data secure?**
Completely. All conversations live in your Discord server. We don't store messages on our servers. You own your data.

**Can I customize the widget?**
Yes. Configure colors, text, and appearance using simple slash commands in Discord. No coding required.

**What if I'm not happy?**
You get a 7-day free trial, and you can cancel anytime. No commitment, no contracts.

**How many team members can I add?**
On the Solo plan: just you. On the Team plan: unlimited. Add as many team members as you need for one flat monthly price.

**Do you offer per-seat pricing?**
Never. The Team plan is unlimited team members for $39.99/month. We designed it to scale with you without breaking your budget.

---

Have questions? Visit our help center or reach out to our support team.

---

*Deskcord: Customer support through Discord.*


Deskcord

Customer support through Discord, make your server your support desk.

为Deskcord投票

你想要支持我们吗？