Ticketeer

Ticketeer

4.31
4.27K

نظرة عامة

Ticketeer is the most advanced ticket bot on Discord! It's fully customizable with forms, threads, transcripts, menus, & a lot more!


Ticketeer

The last ticket bot you'll ever need

Thread, forum, and channel tickets. Visual editor, forms, transcripts, and total customization — set up in minutes.

★★★★★ 4.9 rating
ticket-0847
Open
Claim
Lock
Close
Transcript saved

Powerful features

Everything you need to run professional support

🎨

Highly Customizable

Craft every message with our advanced templating engine. Over 50 customizable messages to match your server's brand.

Customizable messages
Ticket forms
📄

Ticket Forms

Gather the right info from the start. Custom forms tailored to your needs — no more back-and-forth.

🖱️

Buttons & Dropdowns

Intuitive ticket panels with interactive menus. No commands — just click and go.

📜

Transcripts

Detailed records of every interaction. Downloadable for reference, training, and accountability.

✏️

Visual Editor

No code required. Intuitive drag-and-drop customization for anyone on your team.

Visual editor
Feedback forms
🌟

Feedback & Ratings

Collect user feedback with sleek rating forms after each ticket. Measure quality and improve over time.

🎨

50+ Customizable Messages

Every message the bot sends can be tailored with the template engine

📄

Ticket Forms

Survey users before opening a ticket to gather the right info

🖱️

Buttons & Dropdowns

Interactive menus and buttons for creating tickets

📜

Ticket Transcripts

Downloadable records of every conversation

✏️

Visual Editor

Intuitive drag-and-drop message customization

🌟

Feedback & Ratings

Collect user feedback after each ticket is resolved

📂

Thread Tickets

Private or public threads for streamlined support

📝

Forum Tickets

Public forum threads for community-driven support

📋

Channel Tickets

Dedicated channels organized under categories

👥

Claiming & Assigning

Staff claim or get assigned tickets for accountability

Ticket Priorities

Set urgency levels so critical issues come first

🔒

Ticket Locking

Pause conversations without closing the ticket

Auto-Expiration

Automatically close inactive tickets after a set period

🕒

Ticket Scheduling

Restrict ticket creation to specific hours

🔢

Ticket Limits

Control max open tickets per user

📊

Ticket Logs

Track every action for transparency and auditing

🔐

Role Permissions

Granular control over who can do what

💬

Private Staff Threads

Internal discussions hidden from the ticket creator

🆔

Custom Identity

Personalize the ticket opening process per user

🧩

Multi-Panel Support

Multiple ticket panels in different channels

📨

DM Notifications

Alert users via DM when their ticket is updated

🔗

Webhooks

Integrate with external services and workflows

📎

Embed Builder

Create rich embeds for panels and messages

⌨️

Slash Commands

Full slash command support for all actions

Flexible ticket types

Your server, your rules

Choose the ticket format that fits your community best

📂

Thread Tickets

Private or public threads for streamlined discussions. Keep your channel list clean while handling support efficiently.

📝

Forum Tickets

Public forum threads to engage your community. Users can browse and contribute to open issues collectively.

📋

Channel Tickets

Dedicated channels organized under categories. Full control over visibility and permissions for each ticket.

Management & control

Stay organized

Tools to keep your support running smoothly at any scale

👥

Claiming & Assigning

Staff can claim tickets or get them assigned. Prevents overlap, ensures accountability, and keeps your team coordinated.

Ticket Priorities

Set urgency levels to ensure critical issues get attention first. Visual indicators keep your team focused on what matters.

🔒

Ticket Locking

Pause conversations without closing the ticket. Lock tickets to prevent further replies while keeping the history intact.

Auto-Expiration

Automatically close inactive tickets after a set period. Keep your queue clean without manual intervention.

🕒

Ticket Scheduling

Restrict ticket creation to specific hours. Manage support availability and set expectations for your community.

🔢

Ticket Limits

Control how many tickets a user can have open at once. Prevent abuse and maintain efficiency across your server.

Transparency & security

Full control

🔐

Role Permissions

Granular role and user permissions for every action. Control who can view, manage, and respond to tickets.

📊

Ticket Logs

Track every ticket action with detailed logs. Full transparency and accountability for your support operations.

💬

Private Staff Threads

Internal discussion threads within channel tickets. Coordinate with your team without the user seeing.

See it in action

Built for power users

Dashboard
Dashboard

Manage all tickets in one place

Transcripts
Transcripts

Detailed records of every interaction

Forms
Forms

Collect structured feedback easily

Creating a ticket
🚀

Getting Started

Check out the quick start guide or use /setup to get running in minutes.

💬

Help & Support

Join our support Discord to get help setting up and managing your server's tickets.

Your server deserves better support

Join thousands of communities already using Ticketeer. Set up in minutes, customize everything.

التقييمات والمراجعات


4.31

16 مراجعات

يمكن ترك المراجعات فقط من قِبل المستخدمين المسجلين. جميع المراجعات تخضع للمراجعة من قبل مشرفي Top.gg. يرجى التأكد من الاطلاع على إرشاداتنا قبل النشر.

5 نجوم

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2 نجوم

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1 نجم

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ha.ny
ha.ny
over 1 year ago

I have been looking for a reliable and stable ticket bot since forever, and this is one is the real deal. It can do about anything you would want it to do, and with ease. I am currently using it for my server ".gg/cool-people" currently with 90k+ members and it is working flawlessly. They are quick to fixing bugs and their support staff are amazing in what they do. Easy 10/10.

5

starioxd
starioxd
over 1 year ago

🎟️ Ticketeer Bot Review 🎟️ OMG, have you heard about the Ticketeer bot?! 🤯 If not, you're totally missing out! This bot is an absolute GAME-CHANGER for managing tickets on Discord. 🎟️✨ And let's talk about the interface. It's so sleek, so user-friendly, it's like gliding through a cloud of perfectly whipped meringue. ☁️🍰 Every interaction is smooth as butter, and it just makes sense. No mor...(تم التعديل)

4

sodemo
sodemo
over 1 year ago

easily the most fleshed out ticket bot i've used. came for single use but found this to be an integral part of many different types of servers

4

sabyism
sabyism
about 1 year ago

Very customizable ticket bot to suit your needs exactly. The team behind it is very helpful and sorts out issues quickly. Highly recommend giving it a shot, it might even replace your current one.

2

quicktyrant
quicktyrant
about 1 year ago

Great up & coming tickets bot with an organized & professional UI. Large range of features and staff are helpful and responsive.

2

ggversed
ggversed
about 1 year ago

By far the best ticket bot I have used, all the features I need, affordable premium, and very professional and reliable support, what’s the harm in giving it a shot? Go on, try ticketeer, and if it isn’t for you we aren’t gonna attack you for deciding not to continue 😁

2

mysticseagull
mysticseagull
over 1 year ago

I've been using the Ticketeer for a while now (alpha-tested it), and I have to say, it's an absolute game-changer for managing support on my server. Ticketeer is a fantastic, feature-rich Discord ticket bot that has taken our server support to a new level. With its extensive customization options and advanced management features, it’s a must-have for any Discord community looking to improve their...

3

theblakesama
theblakesama
over 1 year ago

Ticketeer at first glance is another ticket bot doing the same thing as all the others . . . until you use it. Ticketeer has been built from the ground up with community servers in mind, and many of the features both current + soon to come are designed with ease of access and usage in mind. A great example is I personally was having an issue with not being able to rename the tickets being created ...

3

dralga
dralga
over 1 year ago

After almost 10 years on discord, this is the most easy-to-use ticket bot while also being jam packed full of different customizations. After seeing the web panel, it took me approximately 42 seconds to decide on switching to it entirely. Hands down the only ticket bot i will ever use. Very active support staff, usually respond within a few hours if not within the hour.

3