
It’s not just an AI, it’s your AI. Smarter tickets, smoother support, and full control — all powered by advanced automations and AI.
The ultimate Discord support solution powered by advanced AI, saving your staff time while providing instant, intelligent responses to your community.
This is just child's play for our AI — imagine what it can do with your complex support scenarios!
Get your support system running in minutes, not hours. With simple commands like /setup
and /ticket_panel
, your AI-powered support is ready to handle tickets before you finish your coffee.
Our AI doesn't just respond—it evolves. With every interaction, it learns your community's needs and improves its responses. Train it directly through Discord or the dashboard and watch as it handles increasingly complex queries with ease.
Create stunning, customized support panels that perfectly match your server's aesthetic. Set unique titles, descriptions, and categories to create an integrated support experience that feels like a natural extension of your community.
Streamline your support workflow with intelligent pre-set templates. Use commands like /template use "refund policy"
to instantly access common responses. The AI learns from your templates and can automatically suggest the most relevant ones based on ticket context.
Never miss urgent issues again. Our advanced AI automatically analyzes ticket content and assigns priority levels (Low, Medium, High) based on urgency keywords, user sentiment, and issue complexity. Critical problems get flagged instantly for immediate staff attention.
Never lose track of ticket status again. The bot automatically categorizes tickets and applies relevant tags like "waiting for staff" or "waiting for user," creating a self-organizing system that keeps your support queue crystal clear.
Get detailed insights into your support system's performance with metrics on total tickets, resolution rates, and AI success percentage. Identify trends, peak hours, and common issues to optimize your support strategy and resource allocation.
Monitor your team's responsiveness and effectiveness with detailed staff activity logs. Track response times, resolution rates, and ticket load distribution to ensure balanced workloads and recognize top performers.
Collect and analyze user feedback to continuously improve your support quality. Track satisfaction scores over time, identify areas for improvement, and measure the impact of changes to your support approach.
Set custom availability schedules and let users know exactly when human staff will be available. The AI handles routine queries 24/7, while automatically managing expectations for when complex issues will receive human attention.
Keep your support system clean and efficient with smart inactivity detection. The bot gently reminds users of inactive tickets before automatically closing them after a customizable period, reducing clutter and focusing resources where they're needed.
AI messages can be generated in any language and other messages like system messages and ticket embeds and more user-interface are translated in over 15+ languages. Break down language barriers and support your global community with ease.
"AI Ticket Bot transformed our FiveM Development server. Our 13k+ community used to struggle with script issues and repetitive questions, but now the AI handles common problems automatically and learns new solutions every day. The forum channel system is vastly more organized than our old channels, making support transparent and accessible. It's incredible to see the AI evolve daily, picking up on FiveM-specific terminology and helping users troubleshoot complex script issues without staff intervention."
Transform your Discord support experience with intelligent automation that scales with your community
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