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TicketForge

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Overview

Tame the Chaos With TicketForge. The ultimate ticketing solution with a web dashboard, transcripts, staff ratings, automation and much more.

Tame the Chaos with TicketForgeForge the ultimate ticketing experience. Define triggers, manage permissions, and analyze server growth. From simple panels to complex workflows, control it all from one intuitive interface.

Invite TicketForge Open Dashboard

Why Choose TicketForge?Built for gaming, moderation, and professional communities that demand flexibility.

Advanced Panel Styles: Switch between Buttons, Dropdowns, or Multi-Panels to match your server's vibe perfectly.

Pre-Ticket Questions: Force users to answer specific questions in a modal before the ticket even opens.

Private Threads: Keep your channel list clean by spawning tickets as private threads in a single channel.

Staff Tools: Prevent collisions with Ticket Claiming and track performance via the built-in Rating System.

Permanent Transcripts: Never lose a conversation. Automatically save HTML transcripts of every ticket.

Smart Automation: Set business hours to prevent burnout and auto-close inactive tickets to save space.

Powerful FeaturesEverything you need to manage support tickets no matter how big your community grows.

Custom Embeds & Messages

Personalize panel embeds, welcome messages, and button styles via our visual dashboard.

Ticket Claiming

Prevent support collisions. Let staff claim tickets to take ownership of specific issues.

Staff Rating System

Collect user feedback automatically when tickets close to measure staff performance.

Transcripts & Logging

Automatically save HTML transcripts and log every action (close, claim, delete) for audits.

Form Builder

Create modal questionnaires that users must answer before a ticket channel is created.

Operational Hours

Set open/close schedules to prevent new tickets during off-hours or holidays.

Role-Based Access

Granular control over who can see, manage, claim, or delete tickets.

Web Dashboard

Manage everything from a sleek web interface. Zero code required.

CommandsIntuitive commands to manage your support system.

[brackets] are required fields • (parentheses) are optional fields

/setup

Begins the interactive setup process to create a new tickets panel.

/close

Archives and closes the current ticket.

/claim

Assigns the current ticket to yourself or another staff member.

/add [user]

Adds a specific user to the current ticket.

/remove [user]

Removes a user from the current ticket.

/rename [name]

Renames the current ticket channel.

From Zero to Hero

TicketForge adapts to communities of all sizes, providing scalable solutions that grow with your Discord server's unique needs.

Instant Private Channels & Threads

Smart Automation & User Tracking

Native Discord Integration

Add to Discord

Automated Management

Set up once and let TicketForge handle the rest. From auto-tagging roles to closing inactive tickets, your workflow runs smoothly 24/7.

Full Transparency

Never lose track of a conversation. Every ticket generates a transcript that's automatically saved, providing accountability for your staff and users.

Fully Customizable

Make TicketForge yours. Edit embeds, change button colors, set up multi-panels, and configure form questions, all without writing a single line of code.

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