fyrlex
•about 5 years ago
Excellent bot that is very customizable. The developer is very friendly and is working very hard to make MailBox the best for everyone!
MailBox
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Simple, yet feature-rich multi-server modmail bot for your Discord Server. MailBox makes server communication easier than ever!
MailBox - Easy server communication!
What is MailBox?
Mailbox is a Discord Bot that allows members of your server to create tickets and contact staff. Its essentially a ticket system, but done through DMs instead for a more secure and private experience, if you won't want the user to see everything you are doing in a ticket channel.How does it work?
After you setup MailBox in your server, when a member DMs the bot they will be greeted with a list of servers they share with the bot. Each server has an ID next to it, where they simply type -open [id] to create a thread. A channel will be created in your server, where you can reply to the user with -r [message] and use other thread commands. To close a thread, simply run -close [time] inside of the thread channel.How do I set MailBox up?
Setup is extremely easy! You only need to run one command to get going, however there are more commands for further customization. Simply run -setcategory [category] to select a category in your server that will be used for the tickets. You can also add roles that have permission to reply to threads with the -addrole [role] command. By default, only members with the Manage Server permission can reply.Thats all!
Now that you have learned what MailBox is and how to use it, you are free to invite it and give it a shot! We value all support greately and we are nearing 500 servers! If you would like more information or need help, please visit our Support ServerRatings & Reviews
4.06
17 reviews
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MailBox•Replying to fyrlex
Thanks for the review!
Felix.
•almost 5 years ago
I love this bot! It's amazing that you can't see which staff member replied. The only downside is that it's hard for new users to open a ticket as there is nothing that explains how to do it.
PopCat
•about 4 years ago
awesome bot cuz there is no need to go to any sites like in modmail, but I would like to suggest to add some kind of blacklist and limit of creating tickets per hrs for all the server(to prevent nuking through ur bot)
bean
•about 5 years ago
A flexible mod mail bot thats easy to use and without nonsense design and absurd premium prices
MailBox•Replying to bean
Appreciate the kind review, bean!
MailBox•Replying to boss
Thanks boss!
sillydboy
•about 5 years ago
Good bot, I really like how it works, I have tested it so many times and never had a problem, I do find tons of ways to inprove the bot, but there nothing big just small improvements.
MailBox•Replying to sillydboy
Thanks for your review. We do have a somewhat up-to-date command list at https://docs.mailboxbot.me/commands Web enhancements are coming soon. Stay tuned!
