SFBv2

Pylotis actively maintained with frequent updates.

Key features

• Ticket panel with multiple ticket types and customizable messages
• Staff claim system with Top Staff tracking
• Ticket ratings with clear who rated who
• Automatic transcripts stored and accessible from the web dashboard
• Web dashboard for server configuration, tickets, logs, and staff invites
• Built for scale with rate limit safe message fetching, chunked DB writes, and safe concurrency

What you can configure

• Ticket categories and panel channel
• Support roles and permissions
• Ticket type labels and descriptions
• Logging and transcripts access

Privacy and security Pylotonly stores ticket metadata, transcripts, and ratings required to operate the system. No message content is shared publicly.