TicketForge
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Tame the Chaos With TicketForge. The ultimate ticketing solution with a web dashboard, transcripts, staff ratings, automation and much more.
Get started in minutes
Tame The Chaos
With TicketForge.
With TicketForge.
Join the community and start using TicketForge to provide seamless, professional support. Setup takes only minutes.
Features
Complete Control. Zero Code.
Build complex, automated support workflows in minutes with our intuitive web interface.
Native Discord Forms
Gather context before a ticket even opens using native text inputs, radio buttons, and checkboxes.
Minecraft Support Request
Username *
Notch
Issue Type *
Missing Purchase
Billing Issue
Troubleshooting
I have tried restarting the game
Custom Embeds & Buttons
Design pixel-perfect embed messages and interactive buttons with custom emojis.
📩 Open Ticket
Multi-Panel Routing
Let users route themselves with drop-downs, or allow staff to escalate tickets between departments.
Select Department...
🛠️ Tech Support
💰 Billing
Insights & Ratings
Track ticket volumes, resolution times, and staff performance via post-ticket user ratings.
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Whitelabel Bot
Connect your own bot token for a custom-branded experience.
Drive Backups
Auto-sync permanent HTML transcripts directly to Google Drive.
Localization
Interact with panels and system messages in multiple native languages.
Slash Commands
Restrict to staff, designated roles or disable commands instantly.
Operating Hours
Auto-lock panels when your team goes offline, preventing unmanageable backlogs.
Monday
09:00
-17:00
Commands
Everything at your fingertips
[brackets] are required • (parentheses) are optional/setup
Configure and manage ticket panels for this server.
/help
Provides information about the bot and its commands.
/invite
Get links to invite the bot or join the support server.
/vote
Vote for the bot to support us and get rewards!
/premium
Check the server's subscription status and benefits.
/purge-tickets
Deletes tickets in the server based on status and age.
/close
Archives and closes the current ticket.
/reopen
Re-opens the current closed ticket.
/delete
Deletes the current ticket channel entirely.
/archive
Generates a transcript of the current ticket.
/claim
Assigns the current ticket to yourself.
/unclaim
Unclaim the current ticket to let others take it.
/add
Adds a specific user or role to the current ticket.
/remove
Removes a user or role from the current ticket.
/rename [name]
Renames the current ticket channel.
/priority [level]
Set priority: Low, Medium, High, or Urgent.
/thread
Create a private staff discussion thread for this ticket.
/escalate
Move this ticket to another panel or department.
Quickstart
Setup in minutes
Ready to use TicketForge?
Streamline your Discord support with powerful automation, custom panels, and insightful statistics.
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