SFBv2

SFBv2

•

Panoramica

Pylot is a fast, scalable ticket system with transcripts, staff claiming, ratings, and a web dashboard.


Pylotis actively maintained with frequent updates.

Key features

  • Ticket panel with multiple ticket types and customizable messages
  • Staff claim system with Top Staff tracking
  • Ticket ratings with clear who rated who
  • Automatic transcripts stored and accessible from the web dashboard
  • Web dashboard for server configuration, tickets, logs, and staff invites
  • Built for scale with rate limit safe message fetching, chunked DB writes, and safe concurrency

What you can configure

  • Ticket categories and panel channel
  • Support roles and permissions
  • Ticket type labels and descriptions
  • Logging and transcripts access

Privacy and security Pylotonly stores ticket metadata, transcripts, and ratings required to operate the system. No message content is shared publicly.

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