🎫 Comprehensive Discord Ticket Bot Feature List

🎯 Core Ticket System

• Multi-Guild Support: Full per-server configuration and isolation
• Advanced Ticket Creation:
  • Button-based or dropdown menu ticket panels
  • Custom questions for each ticket type
  • Role-based ticket access restrictions
  • Support for multiple categories with different staff roles
• Ticket Management:
  • Auto-transcript generation (HTML format)
  • Ticket renaming, member adding/removing
  • Inactivity monitoring with auto-notifications
  • Queue system for managing multiple tickets
  • Feedback collection system with 1-5 star ratings
  • Automatic ticket closure with feedback prompts
• Support Hours: Configurable timezone-based support hours
• Statistics: Comprehensive ticket stats including response times, feedback ratings, staff performance

👥 Staff Management System

• Multi-Level Staff System: Junior, Senior, Admin staff levels
• Permission-Based Access: Granular permissions per staff level
• Staff Scheduling: Work schedules with away status tracking
• XP System: Staff experience points with daily decay for inactive members
• Leaderboard: Staff performance tracking and rankings
• Response Time Tracking: Automatic monitoring of staff response times

🤖 Advanced Moderation

• Channel Management: Lock/unlock, hide/unhide channels and mass operations
• User Management: Ban/unban with reason tracking
• Message Management: Bulk delete (purge) and channel recreation (nuke)
• Invite Tracking: Monitor server invites and member join tracking
• Welcome System: Customizable welcome messages and role assignment

🛡️ AutoMod System

• Smart Content Filtering:
  • Spam protection with configurable thresholds
  • Profanity filtering with custom word lists
  • Caps lock detection and filtering
  • Link filtering with whitelist support
  • Discord invite detection and blocking
  • Mass mention protection
  • Repeated text detection
  • Zalgo text filtering
• Automated Actions: Warn, mute, kick, ban, delete messages, or log violations
• Escalation System: Progressive punishments based on violation count
• Whitelist Support: Bypass rules for trusted roles/channels

💬 Auto-Response System

• Intelligent Keyword Matching:
  • Fuzzy matching with similarity scoring
  • Case-sensitive and exact match options
  • Priority-based response selection
  • Category-based organization
• Smart Features:
  • Cooldown management to prevent spam
  • Maximum responses per message limit
  • Usage statistics and analytics
  • Import/export functionality
• Testing Tools: Built-in testing system for response validation

🎉 Giveaway System

• Advanced Giveaway Creation:
  • Flexible duration parsing (1h30m, 2d, etc.)
  • Multiple winner selection
  • Role requirements and blacklisting
  • Bonus entries for specific roles
  • Entry limits per user
  • Minimum requirements (messages, invites, member age)
• Management Features:
  • Edit active giveaways (prize, duration, requirements)
  • Pause/resume functionality
  • Manual ending and winner rerolling
  • Participant tracking and statistics
• User Blacklist: Server-specific giveaway ban system

📊 Poll System

• Flexible Poll Creation:
  • Up to 9 options per poll
  • Single or multiple choice selection
  • Timed polls with auto-ending
  • Role mentions for poll announcements
• Auto-Conversion: Messages in designated poll channels automatically become polls
• Results Tracking: Real-time vote counting and percentage display

💡 Suggestion System

• Smart Suggestion Management:
  • Auto-conversion of messages in suggestion channels
  • Upvote/downvote system with reaction tracking
  • Status management (pending, approved, denied, implemented)
  • Staff-only response system
• Organization: Category-based suggestion sorting and filtering

📎 Pastebin Integration

• Automatic Upload: .txt files automatically uploaded to Pastebin
• Smart Processing: Handles file content extraction and formatting
• Toggle Control: Per-server enable/disable functionality

🕰️ Thread Management

• Auto-Thread Creation: Automatic thread creation for messages in designated channels
• Rich Thread Starters: Detailed embeds with message preview, attachments, and metadata
• Thread Controls: Close/archive threads, status checking

🎮 Minecraft Server Monitoring

• Real-Time Server Monitoring:
  • Automatic server pinging every 60 seconds
  • Player count and MOTD tracking
  • Server status tracking (online/offline)
  • Ping latency measurement
• Discord Integration:
  • Live status embeds that update automatically
  • Server information display with favicons
  • Status change notifications
  • Historical statistics storage
• Batch Processing: Efficient concurrent pinging of multiple servers

🔧 Administrative Features

• Multi-Level Admin System:
  • Global admins (bot-wide permissions)
  • Guild admins (server-specific permissions)
  • Granular permission management
• Subscription System: Premium features with configurable limits
• Configuration Management:
  • Per-server customization
  • Button/panel display type selection (buttons vs dropdown)
  • Log channel configuration
  • Auto-thread channel setup

📈 Analytics & Statistics

• Comprehensive Statistics:
  • Ticket metrics (total, open, closed)
  • Feedback analysis with rating distributions
  • Response time analytics
  • Staff performance tracking
• Data Management: Automatic data cleanup with configurable retention periods

🔄 Background Services

• Status Management: Dynamic bot status updates based on server count
• Subscription Monitoring: Automatic subscription expiry checking
• Queue Processing: Continuous ticket queue management
• Inactivity Checking: Regular ticket inactivity notifications
• Data Decay: Staff XP decay system for maintaining active rankings

⚙️ System Features

• Multi-Guild Architecture: Complete isolation between servers
• Database Management: SQLite with comprehensive schema
• Error Handling: Robust error handling and logging
• Rate Limiting: Built-in cooldowns and limits
• Backup Systems: Data persistence and recovery
• Configuration Caching: Efficient memory management with TTL caching

This bot is a comprehensive Discord server management solution that goes far beyond basic ticketing, offering enterprise-level features for community management, moderation, engagement, and analytics. Ran tool