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The Pluno (prev. AwesomeQA) bot automatically answers your community questions in Discord and Telegram communities with 98% accuracy.
The Pluno bot automatically answers your community questions in Discord and Telegram channels with 98% accuracy.
With Pluno, you can solve your biggest community management problems fast. How?
> Tired of answering the same questions over and over? The bot will learn from your knowledge sources like docs, FAQs, and chat history and will answer all these questions for you instantly.
> Can't provide support at odd hours? The bot works 24/7 without a break so you can rest assured all questions are being answered even when you and your team aren't available.>
> Can't provide support in different languages? The bot can answer questions in any language. Now you can offer an inclusive experience for all!
And you know what? It only takes a few minutes to set up.
Here's how:
> Invite the bot
Note: For Telegram follow the steps mentioned here
> Add your knowledge source i.e. docs, FAQs, chat history
> Configure bot permissions
And you're done!
Other bots on the market might provide similar functionality, but at the end of the day, it's all about the results.
That's why the leading communities like Scroll, AAVE, and Dune use Pluno.
Here's an example of what it looks like when you have Pluno installed in your Discord server:
Here's what Dune has to say about their experience with the Pluno bot:
You can also check out our success stories here
4.67
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over 1 year ago
AwesomeQA's AI support bot and tools have really helped our moderation team do their job better. It cuts down on the time our support staff spend on common questions and makes sure our users get quick, reliable answers. These answers usually come straight from our documentation or previous moderator replies, so the quality of these answers is always good. Lead Moderator - RabbitHole.gg
over 1 year ago
Definitely one the best GPT bots out there, provides concise and accurate answers with references to sources. Time saver+ for any support teams.
over 1 year ago
Great bot that we use in our Discord. The team is incredibly helpful as well!
over 1 year ago
Great service that really cuts down a lot of the manual work for customer support! Would highly recommend.
over 1 year ago
Like others, definitely saves us time by answering all the repetitive questions automatically! You have the ability to improve the answers manually too. Time saver but with quality !!! Community Lead at Bifrost Finance
almost 2 years ago
Saves us so much time by answering all the repetitive questions automatically! This is such a great ChatGPT use case.
over 1 year ago
I have to say that this is the best AwesomeQA support bot! I'm happy I have found this one that is so much easier to use and saves lots of time. :)
over 1 year ago
Truely the best support bot out there. Loves that it answers based on previous answers and the chat and the documentation at the same time!
over 1 year ago
AwesomeQA helped us reduce the time to first response dramatically while also delivering responses that resolved user questions. The dashboard tooling has been helpful in allowing us to tailor answers and edit them as our product evolves. I highly recommend adding AwesomeQA to your server!
over 1 year ago
This is an amazing bot that helps take care of the community questions and also gives references. One of my best features about it is its ability to give accurate responses based on previous admin responses. I'm glad I found this bot!