Ticket Fabric

Ticket Fabric is an advanced Discord ticket bot built for communities, businesses, and support teams that want more than a basic “open ticket” button. It combines a fully customizable Discord ticket system with a web dashboard, giving server owners real control over how support is handled. You can create multiple ticket categories, route each category to its own Discord channel category, add intake questions through popup forms, manage claims and status updates, and store transcripts automatically.

The bot includes a modern dashboard where authorized staff can manage panel embeds, ticket embeds, limits, transcript retention, permissions, premium settings, and more without needing to edit code. It also supports features like ticket transfers between staff, ticket re-opening, inactivity auto-close, transcript expiry, customer feedback ratings through DM, staff warning prompts for excessive tagging, and live embed previews. Premium support allows higher ticket/category limits and longer transcript retention, while owner tools make it easy to manage access and server upgrades.

Ticket Fabric is designed to keep support workflows clear, scalable, and professional. Whether you run a gaming community, service server, shop, or support hub, it helps you organize conversations, track ticket states, and give both staff and users a smoother support experience.