TixBot

TixBot

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Professional Discord Ticket Management Transform Discord into a powerful support system with TixBot: - Smart ticketing with custom forms -


TixBot — Professional Support Infrastructure for Discord

TixBot transforms your Discord server into a fully-featured support desk.

🎫 Ticket Management

  • Button and dropdown ticket panels
  • Custom ticket forms to collect info upfront
  • Automatic welcome messages
  • Transcripts saved and viewable at tixbot.gg

👥 Staff Tools

  • Claim tickets and take ownership
  • Internal notes visible only to staff
  • Priority levels — Low, Medium, High, Urgent
  • Add or remove users from tickets
  • Full audit log per ticket

⬆️ Escalation

  • Multi-tier escalation with separate categories and roles
  • /escalate and /deescalate commands

💬 Canned & Auto Responses

  • Save and reuse common replies with /tag
  • Auto-respond to keywords in new tickets

📊 Analytics & SLA

  • Track open, closed, and resolved tickets
  • SLA performance monitoring
  • Activity charts in your web dashboard

🌐 Web Dashboard

Configure everything from tixbot.gg — no bot commands needed for setup.

🚀 Free to Get Started

  1. Invite TixBot
  2. Visit tixbot.gg/dashboard
  3. Deploy a panel — live in minutes

Support: discord.gg/tixbot Website: tixbot.gg

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