Looking for a Tickets alternative? Look no further, Tiqet is based on the sunsetting Ticket bot, we have all the features and more to come!
Tiqets: The Next Generation Discord Ticket System
Tiqets is a fully customizable Discord ticketing solution, designed to provide seamless support to your users through live chat in a familiar environment. Built on the trusted foundation of the Tickets bot, Tiqets introduces a new era of efficient and user-friendly customer support.
Key Features of Tiqets:
- Effortless Ticket Creation: Users can open tickets with a simple button click and choose a topic through buttons or dropdown menus.
- Customizable Forms: Gather preliminary responses to your custom questions when a user opens a ticket, streamlining the support process.
- Private Threads: Choose to use private threads instead of channels for a more organized and secure experience.
- Automatic Transcripts: Tiqets automatically saves ticket transcripts upon closing for easy reference.
- Personalized Support: Support representatives can claim tickets, providing a personalized and dedicated experience for users.
- Team Segmentation: Create specialized support teams for different ticket types to better manage user inquiries.
- Quick Response Tags: Save and reuse tags with common responses to reduce handling time.
- Multilingual Support: With support for over 20 languages, Tiqets is accessible to a global audience.
With Tiqets, your Discord server becomes a hub for professional and efficient user support. Whether you're managing a small community or a large organization, Tiqets ensures you have the tools to connect with your users effectively.
