A comprehensive Discord bot for managing support tickets with advanced features including panels, departments, statuses, and working hours.
A comprehensive Discord bot for managing support tickets with advanced features including panels, departments, statuses, working hours, and a web dashboard.
🎯 Core Ticket System Panel-based tickets - Multiple ticket panels per server Department management - Organize tickets by departments with specific roles Status tracking - Custom statuses with automated workflows Ticket states - Automatic tracking of ticket lifecycle (Open, Closed, Deleted) Working hours - Department-specific operating hours Ticket limits - Global and per-department ticket limits Automatic transcripts - Generated and uploaded to cloud storage
🛡️ Advanced Rate Limiting Discord API compliance - Respects all Discord rate limits Multiple limiters - Specialized limiters for different operations Automatic retry - Exponential backoff for rate limit errors Real-time monitoring - Queue status and health tracking Administrative tools - Rate limit monitoring commands
🔔 Smart Reminders Custom scheduling - Flexible reminder system Status-based - Reminders tied to ticket statuses Role notifications - Ping specific roles or users
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ryuzakkilawliet
•6 months ago
The experience was incredibly smooth and straightforward, truly an amazing ticketing bot!
